Privacy Policy.

Effective Date: 15 May 2025

Last Updated: 15 May 2025

Tin Trousers Limited ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any information you provide when using our website, tintrousers.com, or when you contact us directly.

By using this website, you agree to the terms of this Privacy Policy.

1. Who We Are

·       Tin Trousers Limited

·       Registered in England and Wales

·       Company Number: [Insert Company Number]

·       Registered Office: [Insert Company Address]

·       Email: [Insert contact email]

2. What We Collect

·       Personal Information: Name, email address, phone number, postal address (e.g., for postal tailoring services).

·       Service Information: Uniform details, rank, service branch, and tailoring preferences.

·       Payment Information: Only for payment processing purposes via secure third-party platforms (we do not store card details).

·       Technical Data: IP address, browser type, and browsing behavior via cookies and analytics.

3. How We Collect Your Data

·       You submit a contact form or enquiry via our website.

·       You place an order or request a quote.

·       You engage with us via email, phone, or social media.

·       You browse our website (via cookies and analytics tools).

4. Why We Collect Your Data

·       To respond to enquiries and provide our tailoring services.

·       To fulfil orders, including postal tailoring and bespoke uniform work.

·       To improve our services and website user experience.

·       To manage our customer relationships.

·       To comply with legal obligations.

5. Lawful Basis for Processing

·       Contract – when we process your data to provide tailoring services.

·       Consent – for marketing communications (opt-in only).

·       Legitimate Interests – for business operations and customer service.

·       Legal Obligation – when we are required to keep records or report fraud.

6. Data Sharing

·       We do not sell or rent your personal data. We may share your data with:

·       Trusted service providers (e.g. payment processors, postal couriers).

·       Professional advisors (e.g. accountants, legal counsel).

·       Regulators or authorities, if required by law.

7. Cookies and Analytics

·       We use cookies to improve user experience and collect anonymised analytics data (e.g. via Google Analytics).

·       You can control cookie settings via your browser.

8. Data Retention

·       We retain your personal data only as long as necessary to:

·       Fulfil our contractual and legal obligations.

·       Provide ongoing services to you.

·       Maintain business and tax records (typically up to 6 years).

9. Your Rights

·       Under data protection laws, you have the right to:

·       Access your personal data.

·       Request correction or deletion.

·       Object to or restrict processing.

·       Withdraw consent (for marketing).

·       Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

·       To exercise your rights, contact us at [Insert contact email].

10. Security

·       We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

11. Third-Party Links

·       Our website may include links to external sites. We are not responsible for the privacy practices or content of those sites.

12. Changes to This Policy

·       We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.

Contact Us

·       If you have any questions about this Privacy Policy or how we use your data, please contact:

·       Email: erin@tintrousers.com            

·       Phone: 02394004277

·       Postal Address: TTHQ, Unit 5 Cooperage Green, Gosport, PO12 1FY